Shipping and Delivery Policy

Thank you for choosing Urgent IT Solution for your IT needs. We are dedicated to providing a seamless and efficient delivery process. Please review the following terms before making a purchase.

1. Shipping Policy

• 1.1 Delivery Method: All our IT solutions are delivered electronically via the email address provided during purchase. No physical shipping is required.
• 1.2 Order Processing: Upon successful purchase, a confirmation email will be sent containing your order details and access instructions.
• 1.3 Business Days: Orders are processed from Monday to Friday, excluding weekends and public holidays. Purchases made outside business hours will be processed the next working day.
• 1.4 Email Communication: Please ensure that a valid and active email address is provided at checkout, as all delivery and order information will be communicated there.

2. Delivery Time

• 2.1 Instant Access: Most IT solutions are accessible instantly after successful payment. Credentials or download links will be emailed immediately.
• 2.2 Delays: While we strive for prompt service, occasional unforeseen delays may occur. In such cases, we will update you via email with the expected delivery time.

3. Technical Support

• 3.1 Assistance: Our dedicated support team is available for any technical or delivery-related queries. Contact us at urgentitsolution@gmail.com or call +91-7408142576.
• 3.2 Response Time: We aim to respond within standard business hours. Response times may vary depending on the volume of requests.

4. Refunds and Returns

• 4.1 Refund Policy: As all IT solutions are digitally delivered, refunds are generally not provided once the purchase is completed. Please refer to our Cancellation and Refund Policy for further details.

5. Geographic Limitations

• 5.1 Availability: Our IT solutions are available globally. However, certain services may have legal or licensing restrictions in specific regions.

6. Policy Updates

Urgent IT Solution reserves the right to update or modify this Shipping and Delivery Policy at any time. Changes take effect immediately upon being posted on our website.